Yes — we offer free standard shipping on every single US order with no minimum purchase required. International orders have shipping costs calculated at checkout based on your delivery address and order weight.

Orders are processed within 1–3 business days after payment is confirmed. Once shipped, domestic US delivery takes 3–7 business days. International orders typically arrive within 7–21 business days depending on your country and local customs processing.

Yes! We ship worldwide from Aurora, Colorado. International shipping costs are calculated at checkout. Please note that customs duties or import taxes may apply depending on your country — these charges are the responsibility of the customer and are not controlled by Auric Hobby.

Absolutely. Once your order ships, you will receive a shipping confirmation email with your tracking number and carrier information. You can also visit our Track My Order page on aurichobby.com anytime for real-time updates. Please allow up to 24 hours for tracking information to activate after your shipping confirmation email.

Orders can be cancelled or modified before they are shipped. Please email support@aurichobby.com as soon as possible with your order number. Once an order has been dispatched, it can no longer be modified or cancelled and our standard Refund Policy applies.

Pre-orders are charged in full at the time of purchase to secure your allocation. Items are processed and shipped within 1–3 business days from the official release date. Estimated release dates are provided by distributors and are subject to change — we always notify you by email if anything shifts. You may cancel your pre-order at any time before it ships for a full refund.

We accept returns within 30 days of delivery on unopened, factory sealed items in their original condition. To initiate a return, email support@aurichobby.com with your order number and reason. Please note that opened hobby boxes, booster packs, or any unsealed product cannot be returned — card contents are determined by the manufacturer.

Once we receive and inspect your returned item, approved refunds are processed within 10 business days back to your original payment method (credit/debit card, Apple Pay, or Google Pay). Allow an additional 3–5 business days for the refund to appear in your account depending on your bank or payment provider.

We are truly sorry if that happens. Please contact us at support@aurichobby.com within 7 days of delivery with your order number and clear photos of the damaged or incorrect item and its packaging. We will send a replacement or issue a full refund at absolutely no cost to you — no hassle, no runaround, guaranteed.

Always — without exception. Every product we sell is 100% genuine and factory sealed, sourced exclusively from authorized distributors and trusted suppliers. We have a strict zero-tolerance policy for resealed, tampered, or counterfeit products. If you ever have any doubt about a product you received from us, contact us immediately and we will resolve it.

We specialize in Pokémon hobby boxes and sealed sets, Panini trading cards across basketball, football, soccer, and baseball, and Prizm basketball sets. Our inventory is always growing — we are constantly sourcing new products and releases. Check back regularly for new arrivals and upcoming pre-orders.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All payments are processed securely through Stripe — a PCI-DSS Level 1 certified payment processor, the highest level of certification available in the payments industry. Your full card details are never stored on our servers.

You are charged in full at the time of purchase for both in-stock and pre-order items. You will receive an order confirmation email immediately after your payment is successfully processed. If you do not receive a confirmation within 1 hour, please check your spam folder or contact us at support@aurichobby.com.